Q&A

RapidLash Q&AGot questions? We have answers! Here are some of the most frequently asked questions. Is there something that you would like to ask us? Please do! We love to hear from you.RapidLash® Q&A

Is it normal to experience some tingling on my lash line when I apply RapidLash®?

Some consumers have reported experiencing a mild sensation upon application. It should improve within a few minutes and with continuous use you should no longer experience this mild tingling. If the tingling persists or the sensation is associated with redness and/or irritation, discontinue use and consult with your physician.

+ My husband noticed that my lashes seemed darker after using RapidLash® for just a few weeks. Is that possible?

The product is clear and transparent in its formulation. Due to the improved healthy condition, the lashes may appear more defined.

+ How long will one container of RapidLash® last?

If applied according to directions, one container of RapidLash® should last approximately 1-2 months. Daily applications to upper lash line only will provide a longer yield than if also applied to lower lash line and/or eyebrows.

+ Can I use RapidLash® while I have eyelash extensions?

Stop using RapidLash® on the day your eyelash extensions are applied. Resume your regular RapidLash® routine to nourish natural lashes after the extensions fall out.

RapidBrow® Q&A

+ How is RapidBrow® applied?

Using the mini brush, apply RapidBrow® with a few quick strokes onto clean brow hair.

+ How frequently is RapidBrow® applied?

RapidBrow® is applied twice a day, once in the morning and once in the evening before bedtime.

+ How long does it take to see an improvement in the appearance of my brows?

Consumers have seen results in as little as 4 weeks, but our efficacy tests have shown it takes 60 days to achieve the best results in improvement of the appearance of eyebrows.

+ Will applying RapidBrow® more frequently deliver results faster?

No. RapidBrow® is designed to deliver healthier-looking, more beautiful brows with twice a day application and additional applications are neither necessary nor recommended.

+ What if I forget to apply RapidBrow® twice a day?

If you forget and skip an application in the morning and/or in the evening, apply product as usual the next day. However, a consistent routine is the key to faster, better results.

+ How long will one container of RapidBrow® last?

If applied according to directions, one 3 ml container of RapidBrow® should last approximately 2 months. The exact yield will vary depending on each individual’s needs. Lesser amount of product will be used per application for spot treatment versus treatment of the entire brow line.

+ What happens if I stop using RapidBrow®?

Once you have achieved the desired appearance of brows, it is recommended to continue to use RapidBrow® to maintain the appearance. RapidBrow® will continue to help nourish and enhance your brows to help keep them looking beautiful and conditioned.

+ I noticed that my brows seemed darker after using RapidBrow®. Is that possible?

The product is clear and transparent in its formulation. Due to the improved condition of the brows they may appear fuller-looking and thicker-looking and therefore more defined.

+ Is RapidBrow® safe to use so close to the eyes?

Yes. RapidBrow® has been ophthalmologist-tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect an allergic reaction, discontinue use and seek medical advice immediately.

+ What should I do if I accidentally get RapidBrow® in my eyes?

RapidBrow® is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water. If irritation from direct contact occurs and persists, seek medical advice immediately.

+ Can brow make-up be applied on top of the RapidBrow®?

Yes. After application of RapidBrow®, wait for the product to dry completely before applying make-up to avoid a messy outcome and assure the best results.

+ Can I use RapidBrow® if I have my eyebrows tinted?

Yes. RapidBrow® is suitable to use even if you have your eyebrows tinted and does not affect the color.

+ Can I use RapidBrow® if I have my eyebrows tattooed?

Yes. RapidBrow® is a wonderful blend of nourishing ingredients that is suitable to use even if you have your eyebrows tattooed.

+ Would RapidBrow® help if I have over-tweezed my brows and as a result have very weak brows?

RapidBrow® is specifically designed to help improve the appearance of weak brows resulting from over tweezing, over waxing, other mechanical aggressors over time and simply from aging. RapidBrow® helps enhance the appearance of youthful volume, softness, shine and sheen by nourishing and conditioning sparse, brittle brows.

+ Is it normal to experience some tingling on my brow line when I apply RapidBrow®?

Some consumers have reported experiencing a mild sensation upon application. It should improve within a few minutes and with continuous use you should no longer experience this mild tingling. If the tingling persists or the sensation is associated with redness and/or irritation, discontinue use and seek medical advice.

+ Can I use RapidBrow® on my eyelashes?

No. RapidBrow® is specifically designed to help improve the appearance of eyebrows. To improve the appearance of your eyelashes, we recommend our RapidLash® Eyelash Enhancing Serum that is specifically designed to address short, thin and brittle eyelashes.

+ Can I use RapidBrow® if I wear contact lenses?

Yes. RapidBrow® is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well.

RapidLash®, RapidBrow®

+ What are the similarities between RapidLash® and RapidBrow®?

Both RapidLash® and RapidBrow® contain a proprietary mix of our key ingredients and similar in formulation including: Biotin, Panthenol, Peptides, Amino acids, and protein to hydrate, protect, stimulate and moisturize.

+ What is the difference in RapidLash® & RapidBrow® Formulas?

RapidLash® provides Hexatein1 complex where Rapidbrow® has Hexatein2. RapidBrow® includes sweet almond extract, this emollient adds sheen and softness to the hair. Keratin, which is the structural component of hair and apple fruit extract, which due to its antiaging properties is increasingly popular in cosmetics. Additionally, the RapidBrow® formula is more viscous so it adheres to the brow hair and brow area more cohesively.

+ What if I want a 2-in-1 product to target my lashes and brows?

RapidLash® is the better alternative if you need to fortify the appearance of your lashes and brows. However, if your problem is over-plucked brows, we recommend RapidBrow®, due to the savings in cost and the brow targeted formula and brush.

+ Do I apply RapidBrow® differently from RapidLash®?

Yes. RapidLash® may be applied once in a 24 hour period to clean, dry skin. RapidBrow® may be applied twice in a 24 hour period to clean, dry skin. If you are using RapidLash® on your brows as well as your lashes, adhere to a twice daily routine. Finally, the RapidBrow® applicator is a bristle brush which is better suited for the brow hair and coats the brow more fully.


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